ITI provides a standard service in terms of collective handling of airlines in a competitive environment that will typically sell their products and services.

We acknowledge the need to provide the best quality service and therefore identify the following key areas of Passenger Sales operations:

Passenger Sales & Operation



  • Having a dedicated and highly experienced Sales Staff that deliver professional customer service to industry clients (Corporate Accounts and Travel Agency partners)
  • Constant monitoring of competitive environment; analysis of market trends and identifying business opportunities for Principal Airlines
  • Initiate adhoc marketing campaigns and promotional sales activities to develop product awareness and increase market share penetration
  • Provide detailed business plans and advertising strategies to improve brand awareness
  • National Sales Coverage




  • Handle booking reservation for clients in their preferred schedule flights and assures that travel arrangements are well fit with the client’s requests
  • Sell/issue tickets and provide answer to queries about itineraries, rates, promo offer
  • Skilled Reservations and Ticketing agent